Coaching Agreement

Coaching is a collaborative process with an ongoing relationship between the Client and Coach. The coaching experience supports the Client in establishing new behaviours. The coaching relationship is strengths-based, forward-looking, and collaborative. The coaching agenda is developed and implemented in partnership between the Client and Coach. The role of the Coach is to help the Client progress toward achieving a goal.

  • The Client and Coach agree to engage fully in the coaching experience.
  • The Client understands that they are responsible for all decisions and choices reached during a Coaching Session.
  • The Client understands that coaching is a comprehensive process, and which may involve all areas of their life including Work, Family, Health, Relationships, Education and Recreation. The Client acknowledges that deciding how to handle any issues is their responsibility.
  • The Client recognizes that coaching is not a replacement for mental health care, counselling, or substance abuse treatment.
  • The Client agrees to inform the coach if they are currently undergoing any kind of Therapy and that the client has informed any Therapeutic or Medical practitioners of their intentions to engage a Coach.

Confidentiality:

The Coach agrees to keep all conversations and information with the Client private and confidential, as allowable by law. No personal information will be shared with anyone without the Client’s express permission. Exceptions may be made if there is an imminent threat of serious injury to oneself or someone else.

Coaching Commitment:

By entering this relationship, the Client and Coach acknowledge that the Client desires to make a behavioural change or some type of improvement in his or her life. Behavioural change often takes time to implement and sustain. The pace of change is uncertain and varies among individuals.

Hypnotherapy:

The duration of therapy will be specific to the client, the goals that the client wishes to achieve, and the client’s commitment and motivation. A ‘cure’ can therefore not be guaranteed, and nor is this claimed. It would be unethical to guarantee a “cure”.  The control of thoughts, beliefs, emotions, and behaviours always resides within the client. At no time will a patient be made to do anything against their will during the session nor would it be possible to do so. Estimates of the number of sessions required to treat a condition given at the inquiry stage or during the first consultation are given based on the information presented at that time. Estimates are also made based on the treatment given to previous patients with differing case histories. Hence each patient and the causes of their condition are unique. Estimates are only rough guidelines and are subject to change.

Coaching & Hypnotherapy Session Procedures:

Coaching and Hypnotherapy sessions may occur by phone, through video conference or over email, depending on the platform that works best for the Client.

  • The Coach and Client agree to adhere to established appointment times.
  • The Coach and Client agree to begin and finish all appointments on time. If the Client is more than 15 minutes late to an appointment, the Coach will assume that the appointment is cancelled, and the Client will be responsible for the full coaching fee. If the Coach is more than 15 minutes late to an appointment, the Client may assume that the appointment is cancelled, and the Client shall receive the full value of the session as a Credit to their account.
  • Coaching Sessions are delivered Online via Video Conference (ZOOM, Teams, WhatsApp etc.). The Client agrees to ensure that they can provide a stable Internet connection for the duration of the session. If connectivity issues are experienced on the Coaches side the session may be rescheduled. 
  • The duration of Coaching and Hypnotherapy sessions may vary depending on the topic at hand, and the maximum duration for a Deep Dive session is 60 minutes. Focus Coaching Sessions have a duration of up to 30 Minutes.

Coaching & Hypnotherapy Fees:

  • Specific coaching and Hypnotherapy rates are agreed upon upfront. Payment terms are available on request for certain packages and are payable by the first of each Month prior to the sessions being provided.
  • Monthly Coaching Packages are payable upfront and due by the 1st of each Month.
  • Unless otherwise agreed session payments are payable within 24hrs of booking a session timeslot and are non-refundable.
  • In the case of a cancellation the Client will receive a credit to their account that can be used as full or part payment for the next coaching or hypnotherapy session.
  • Payments can be made using a credit card or through electronic funds transfer (EFT).

Session Cancellation Policy:

  • Individual Sessions: The Client agrees to cancel or reschedule an appointment at least 24 hours in advance, without a change in fee. Any changes or cancellations within 24 hours are subject to a 50% cancellation fee. The remaining 50% will be issued as a Credit to the client’s account that may be redeemed against a subsequent session.
  • Monthly / Tailored Packages: The Client agrees that it is the Client’s responsibility to notify the Coach 24 hours in advance of the scheduled calls/meetings. The Coach reserves the right to bill Client for a missed meeting. The Coach will attempt in good faith to reschedule the missed meeting. Coaching Credits or Sessions not used during the period specified expire, are non-refundable and cannot be transferred.

Termination:

Either the Client or the Coach may terminate this Agreement at any time with 1 Months written notice. The Client agrees to compensate the Coach for all coaching services rendered through to and including the effective date of termination of the coaching relationship.

Limited Liability:

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching or hypnotherapy services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential, or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

Disclaimer:

Mindset Coaching and Hypnotherapy is not a replacement for mental health care, counselling, or substance abuse treatment. I am not a licensed psychologist or specialist healthcare professional and my services do not replace the care of psychologists or other healthcare professionals. I am not providing healthcare or attempting to diagnose, treat or prevent, or cure any physical, mental, or emotional issue. Although Mindset Coaching and Hypnotherapy can complement current treatments and therapies it is recommended that the client engage with their psychologist or health care specialist prior to engaging in these remedies. Any information provided during coaching, hypnotherapy and on the ReAmbition Coaching website does not constitute medical advice and ReAmbition Coaching cannot take responsibility for the results of the clients actions and any harm or damage suffered because of the use, or non-use of any information provided. Commitment, motivation, control of thoughts, beliefs, emotions, and behavior’s always reside with the client and the ultimate measure of success or failure will be a result of the client’s own efforts, particular situation and innumerable other circumstances beyond the knowledge and control of ReAmbition Coaching.